If we have to cancel your flight because of weather or other reasons outside of our control, we will do our best to re-arrange your flight during your vacation if you so wish. If we are unable to do so, we will give you a full refund within five working days of the cancellation.
You can cancel your booking by calling or emailing us and if you cancel up to 30 days before your booked date you will receive a full refund. If you cancel within the final 30 days up to 12 noon the day before your booked date, we will deduct a 10% admin fee. Last minute cancellations after 12 noon the day before your booked date are not allowed. If you cancel after 12 noon the day before your booked date you will not be entitled to a refund but we will do our very best to accommodate you on another flight during your vacation. This is obviously subject to space being available and cannot be guaranteed. Failure to show up for your flight will also be treated as a last minute cancellation.
Pregnant women and people with recent surgery and/or back problems are not recommended to fly. We are not qualified to give you a medical opinion so please consult your own physician if in doubt.
Passengers weighing over 127kg (20stone/280lb) should contact us before booking. Special conditions may apply.
Children must be aged 7 or over and at least 137cm (4’6”) tall to be able to fly.
Terms of Use of our Website
These Terms and Conditions govern your use of the Chianti Ballooning website (Chianti ballooning Site) and your relationship with Chianti Ballooning (chiantiballooning.com, we or us). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Chianti Ballooning Site.
1. Use of the Chianti Ballooning Site
The Chianti Ballooning site is provided to you free of charge for your personal use subject to these Terms and Conditions. By using the Chianti Ballooning site you agree to be bound by these Terms and Conditions.
2. Amendments
We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on the Chianti Ballooning site. The changes will apply to the use of the Chianti Ballooning site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Chianti Ballooning Site. If you continue to use the Chianti Ballooning site after the date on which the change comes into effect, your use of the Chianti Ballooning site indicates your agreement to be bound by the new Terms and Conditions.
3. Excluded Services
The services provided by the Chianti Ballooning site do not include the provision of computer or other necessary equipment to access the Chianti Ballooning site. To use the Chianti Ballooning site you will require Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that you may incur.
4. Intellectual property
The content of the Chianti Ballooning site is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the Chianti Ballooning site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Chianti Ballooning site without written permission from Chianti Ballooning . No licence is granted to you in these Terms and Conditions to use any trade mark of Chianti Ballooning or any affiliated companies.
7. Limitations
You may not use the Chianti Ballooning Site for any of the following purposes:
a. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
b. Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
c. Gaining unauthorised access to other computer systems.
d. Interfering with any other person’s use or enjoyment of the Chianti Ballooning site.
e. Breaching any laws concerning the use of public telecommunications networks.
f. Interfering or disrupting networks or web sites connected to the Chianti Ballooning site.
g. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
Chianti Ballooning reserves the right to refuse to post material on the Chianti Ballooning site or to remove material already posted on the Chianti Ballooning site.
You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:
a. Any claim by any third party that the use of the Chianti Ballooning site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
b. Any claim by any third party that the use of the Chianti Ballooning site by you infringes that third party’s copyright or other intellectual property rights of whatever nature; and
c. Any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Chianti Ballooning site by you.
8. Availability of the Chianti Ballooning Site
Although Chianti Ballooning aims to offer you the best service possible; it makes no promise that the services at the Chianti Ballooning site will meet your requirements. Chianti Ballooning cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to info@chiantiballooning.com and we will attempt to correct the fault as soon as we reasonably can. Your access to the Chianti Ballooning site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Chianti Ballooning will attempt to restore the service as soon as it reasonably can.
9. Chianti Balloonings’ liability
The Chianti Ballooning site is provided by Ballooning in Tuscany srl without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
The Chianti Ballooning site provides content from other Internet sites or resources and while Chianti Ballooning tries to ensure that material included on the Chianti Ballooning site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Chianti Ballooning will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Chianti Ballooning site. If Chianti Ballooning is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
In particular, we disclaim all liabilities in connection with the following:
a. Incompatibility of the Chianti Ballooning site with any of your equipment, software or telecommunications links.
b. Technical problems including errors or interruptions of the Chianti Ballooning site.
c. Unsuitability, unreliability or inaccuracy of the Chianti Ballooning site.
d. Inadequacy of the Chianti Ballooning site to meet your requirements.
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Chianti Ballooning site.
Nothing in these Terms and Conditions shall exclude Chianti Balloonings’ liability for personal injury or death caused by its negligence.
Our acceptance of an order takes place on dispatch of the order, at which point the purchase contract will be made and you will be charged for your order.
11. Third Party Websites
As a convenience to Chianti Balloonings’ customers, the Chianti Ballooning site includes links to other web sites or material which are beyond its control. Chianti Ballooning is not responsible for content on the Internet or World Wide Web or any other site outside the Chianti Ballooning site.
12. Advertising and Sponsorship
Part of the Chianti Ballooning site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the Chianti Ballooning site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.
14. Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Italy and any disputes will be decided only by the Italian courts.
15. International Use
Chianti Ballooning makes no promise that materials on the Chianti Ballooning Site are appropriate or available for use in locations outside Italy, and accessing the Chianti Ballooning Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside Italy, you do so on your own initiative and are responsible for compliance with local laws.
16. Miscellaneous
a. You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
b. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.
c. If you breach these Terms and Conditions and Ballooning in Tuscany ignores this, Chianti Ballooning will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
d. Chianti Ballooning shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.
e. A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
f. Chianti Ballooning is a trading name of BALLOONING IN TUSCANY srl, registered at address Piazza Indipendenza 21, 5019 FIRENZE, Firenze, Italia. P.Iva 06169080485. Telefono: +39 3381462994, info@chiantiballooning.com.
g. If you have any queries please contact info@chiantiballooning.com
